The after-sales agent
Equipment Service Alliance
Subject to the company’s corporate culture and industry characteristics, Yatseng has adopted “People Oriented, Service is Paramount” as its management philosophy and service objective.
As a cohesive and professional service team, each staff member has the enthusiasm and initiative to make contribution to the corporate sustainability and business development.
Service is paramount
Our business philosophy is "People oriented, Service is paramount". To make improvement continuously on our services to the valuable customers, we encourage our staff at different levels to pay attention to the requirement of the customers, the industries and the society.
Our commitment: Continuous enhancement in our professional knowledge to improve services, Broadening our business areas and industrial applications to serve more customers, Striving for customers' highest satisfaction. We will keep our momentum in the continuous improvement and always strive for the leading position.
Professional team to provide service in a speedy and thoughtful way -Since 1995 when we commenced the business, our company had evolved from a repair team with less than 10 staff members to an engineering company with over 100 professional staff members. In the area of aftersale service, we have seasoned engineers leading a team of well-trained and experienced technicians to provide the services. In addition, we have professional management staff and ambitious salespersons to support the customers.
Sufficient inventory to support speedy delivery of spare parts-Our company has close relationship with many renowned manufacturers and suppliers of generators, engines, pallet trucks, forklifts and spare parts. We are able to supply high quality machinery and spare parts at competitive pricing. Moreover, we have sufficient inventory of spare parts to provide speedy delivery and timely aftersale service to our customers.
Renowned brands, Excellent quality -We have a wide range of high quality products from renowned manufacturers such as PRAMAC and FPT Italy, VOLVO PENTA Sweden, DEUTZ Germany, CUMMINS USA, PERKINS United Kingdom, DOOSAN Korea, WUXI Power, Shanghai Diesel Engine etc.
With Headquarter based in Hong Kong, the Yatseng Group was found in 1995 and has two subsidary companies in Hong Kong: The Yat's Mechanical Co., Ltd. and the Yat's Power Co., Ltd. Our core business are: sale, rental,maintenance and repair service of container handling machinery, diesel generator, pallet truck, forklift and machinery spare parts. Consequent to the success in business development of China market,we have established two more subsidiary companies in Shenzhen and Fuzhou.
Our market area covers Hong Kong, Shenzhen, Guangzhou, Xiamen, Quanzhou, Fuzhou, Ningbo, Shanghai and Qingdao.
We have inventory of spare parts valued over $30 million dollars,more than 100 staff members, and over 30 sets of engineering special purpose vehicles.
Within the last two decades of business operation, Yatseng group follows closely the principle of "People oriented, Service is paramount" . By virtue of our credibility, excellent quality of products, stable and speedy supply of goods and services, and premium aftersale service, the Yatseng group has gained the trust and hearty support from our customers. Together, we have built up a close and mutually benefical partner relationship with our customers.
In 2011, we established the Yat's Power Company Limited to cope with our future business development and provide more comprehensive services to our customers. It focuses on the sale, rental, maintenance and repair service of diesel generator sets. A few years ago, we became the sole agent of PRAMAC Italy for their products in Hong Kong and Macau. They include diesel generator, electric pallet truck, hand pallet truck and small size stacker. Besides, Yat's Power Co., Ltd. is also the authorized aftersale service agent of FPT industrial and VOLVO PENTA for their products.
Since its establishment, the Yat's Mechanical Co., ltd has been doing repair service and spare part supply for consolidated packaging and transportation equipment such as stackers, lifters and all kinds of forklifts.
Spare parts are directly imported from foreign manufacturers in Sweden, Germany, Italy etc. We have also built up a good co-operative relationship with the Asia Distribution of major brands to ensure a stable delivery cycle of spare parts and quality. In addition, the company also provides processing service for all Spare parts with warehouse inventory of these spare parts valued over $30 million dollars.
We are at present one of a few companies in Hong Kong providing mechanical spare part sales, repair service, crane truck rental service, sale and purchase of used mechanical equipment, all under one single company with the commitment of “Most speedy delivery of goods and services at the most competitive prices” as our goal. Over the years, by virtue of our credibility, stable and speedy supply of goods and services, and outstanding maintenance after sale services, we gained the trust and support of our clientele in Hong Kong and China. We have a very high market ratio especially in Hong Kong and the many coastal ports in China.