The after-sales agent
Equipment Service Alliance
SALES SERVICE ADVANTAGE
Fast and Effective, Timely delivery
With Headquarter located in Hong Kong, the company is Asia’s logistics hub and also the world’s seventh largest international shipping center. Business scope covers the Pearl River Delta and the Yangtze River Delta regions. Most of the mechanical parts can be “Order today, the next day arrival” of the service commitment.
Large quantity brand, Adequate inventory
With the rest of the world’s well-known brand manufacturers support, customers can buy the best price quality products. We have adequate volume of warehouse inventory and a large number of goods. We can make rapid delivery according to customer need.
O20 Network Platform, convenient and quick
The Yatseng O2O Internet Platform is under construction. We will have shops in Alibaba and Tmall in future.Customers can order directly through the network platform to purchase goods, enjoy more efficient and more convenient services.
Efficient after Sale service
Yatseng has an experienced professional maintenance team. We also have a self-owned factory processing parts for over customers and provide them with the most complete warranty service. In addition, we are equipped with dozens of field maintenance vehicles capable of providing services in the shortest possible time so that customers have no worries.
Professional team to provide service in a speedy and thoughtful way -Since 1995 the year of setting up business, the company has developed from a size of less than 10 staff member repair team to a size of over 100 staff member professional repair team.In area of service after sale, we have a team of high level engineers with proven qualification plus a staff force fully experienced in mechanical repair being available for service. In addition, we also have a team of professional marketing and management staff with a driving sales force.
Sufficient inventory in stock to provide speedy delivery of spare parts-The company has close connection and co-operation with the world’s well-known manufacturers and suppliers of generators, engines, pallet cars, forklifts and spare parts and is able to provide good quality machinery and spare at competitive prices. In addition we also have sufficient inventory of mechanical spare parts in stock to provide speedy delivery and timely after sale service to clients.
Strength of Brand, Excellent quality of productsThe company has a series of engine products from well- known brands such as PRAMAC and FPT from Italy, VOLVO PENTA from Swede, DEUTZ from Germany, CUMMINS from USA, PERKINS from United Kingdom, DOOSAN from Korea, WUXI Power, Shanghai Diesel Engine Company Limited etc.
Service of Product after sale
Yatseng knows very well that good customer service is to maintain and enhance the key to a good brand. The company has over 100 professional service maintenance team available at any time to quickly and efficiently solve customer problems, the company also provides regular preventive maintenance in accordance with the different stages of the use of machinery to provide different checking and maintenance services. Yatseng always adhere to the principle of “People Oriented Client comes first” as business philosophy, we also commit to serve our customers in good faith with our dedication to safe guarding the customer interests.